With our powerful gym CRM software, you can track and engage with potential members from their first inquiry to their first workout.
Get and keep more members with less effort
Increase your sales conversion rate by 22%
Leverage automation to eliminate tedious manual follow-ups and increase your sales conversion rate. Empower your team with tools that simplify prospecting and make follow-up communications easier and more effective.
Take the grunt work out of member outreach
Personalized, automated messages convert more guests to members and make your members feel like VIPs — all with minimal effort from your team.
Scale personal training sales
Our automatic follow-up workflows can help you nurture, retain, and win back PT clients.
Make smarter moves with real-time analytics
Powerful analytics dashboards with rapid refresh rates take the guesswork out of your club’s performance. Make data-driven decisions to improve customer relationships and drive business growth.
We focus on simplifying your operations so you can focus on growing your gym
“ClubOS keeps us organized and on top of our followups! We are able to maintain a schedule and keep members on track. It is great to see the membership journey from lead-appointment-member.”
"The ability to track a customer [with ClubOS] from when they enter as a lead through their entire member lifecycle allows us to provide them with a more enriched experience at Retro Fitness."
“They really did a great job in helping us get set up, staying on track and training the staff here. Their teams went above and beyond and continue to provide excellent service and support. We wouldn't be experiencing this early success without them.”
“Helps me track my potentials and current members 100% better than ever before, and the ease of use makes everything so much easier.”
Everything you need to convert leads into members
Lead Capture
Digital Guest Waiver
Quickly capture interests, contact information, and other important data using our Digital Guest Waiver.
New Lead Notifications
Staff automatically receive a notification by email and in the ClubOS CRM that a new lead has been submitted so they can act right away.
Facebook Ads Integration
Facebook Ads integration allows you to capture leads automatically.
Gym Referral Program
Implement a gym referral program to automatically update your CRM when new referrals come in.
Phone Inquiry Form
Easily enter phone inquiry leads quickly and easily with our simple four-field form.
Multi-Channel CRM Integration
Seamlessly integrate our CRM with your website, apps, and other systems to ensure you’re capturing and tracking leads from all of your key channels.
Gym Email & SMS Marketing
Customizable Email Builder
Elevate your gym email marketing strategy with our intuitive, drag-and-drop email builder. Access over 500,000 free stock images, edit photos directly in the builder and create dynamic, mobile-friendly campaigns perfect for fitness email marketing.
Targeted Gym SMS Campaigns
Boost member engagement by sending personalized gym text messages to your audience. Easily build targeted SMS campaigns using customizable templates, automatic audience segmentation, and automatic routing of responses to designated staff members.
Click-to-Text and Click-to-Email
Increase member response rates by directly embedding click-to-text and click-to-email functionality into your email campaigns. Integrated gym text messaging software enables members to instantly interact with your club.
Audience Segmentation
Deliver relevant messaging by segmenting recipient lists based on membership status, prospect type, or member interests. Automate personalized email and SMS campaigns that resonate with each unique audience segment.
Automated Reminders via Text and Email
Maximize attendance and member retention by automatically sending timely class, appointment, and membership reminders through both email and text messaging.
Detailed Campaign Analytics
Optimize your email and SMS marketing efforts with detailed analytics. Measure open rates, click-through rates, response activity, and conversions, clearly tracking revenue attributed to each campaign.
Sales Engagement
Lead Nurturing
Contact leads immediately and continue to nurture them throughout their prospect-to-member journey.
Personalized Outreach Tools
Drive more sales with automated, personalized communication for different member segments based on their interests, membership type, or how they found your gym.
Scalable Sales Workflows
Activate drip campaigns for important touchpoints during the sales process and ensure every lead receives targeted messaging.
Branded Templates
Maintain brand consistency across locations with branded email and script templates.
Personalized Follow-Up Notes
Add detailed notes to each follow-up attempt to personalize future communications.
Personal Training Sales
Personal Training Promotion
Boost revenue by promoting personal training as a valuable service. Send targeted messages highlighting the benefits of personal training to engage leads, current members, and existing clients, driving interest and sales for this high-value offering.
Client Messaging for Personal Training
Drive more PT revenue by personalizing messages that target prospects, active clients, those at risk of canceling, or clients you want to win back.
Personal Training Outreach
Engage one-on-one via call, text, and email or use automation to sell personal training at scale to members, retain active personal training clients, and renew expiring agreements.
Analytics & Reporting
Initial Contact Dashboard
Use the Initial Contact Dashboard to track how quickly new leads are contacted and what method is used.
Follow-Up Dashboard
Use the Follow-Up Dashboard to monitor the usage of sales engagement workflows and track lead activity, including conversions and re-engagement rates.
Lead and Conversion Insights
From a corporate or local perspective, gain insight into all new leads, reengaged leads, and ex-members and their activity, including conversions.
Guest Pass Activation Analysis
Monitor guest pass activations and understand how many check-ins it takes before a guest becomes a member to drive more conversions.
Guest of Member Program Tracking
Supercharge your ‘Guest of Member’ program by tracking guest count, conversion rates, and membership choices.
Email Analytics
Refine your email strategy to drive increased engagement with powerful analytics to help you analyze click, open, and unsubscribe rates.
Ready to grow your gym, increase retention, and boost revenue?
It’s time to simplify your operations and start seeing real growth. With ClubOS, you’ll engage your members like never before, simplify your daily tasks, and watch your gym thrive.
Don’t wait—book your free demo now and see how ClubOS will transform your gym’s member operations.
A CRM, or Customer Relationship Management system, is a comprehensive solution that helps businesses manage their interactions with potential and existing customers. In the fitness industry, a CRM system enables fitness businesses to organize member data, track leads, and simplify processes to enhance efficiency and business performance.
You need fitness CRM software to manage your interactions with prospects and current members effectively. For gym owners and managers, a CRM helps manage customer relationships, automate follow-ups, and ensure client retention. It also provides essential tools to simplify operations, track customer data, and improve member satisfaction.
A gym sales CRM helps convert leads into members by automating and organizing the entire lead management process. With tools to track lead generation, automate personalized follow-ups, and monitor engagement, you can effectively nurture leads until they become paying customers. The system also helps you make data-driven decisions to increase member retention and satisfaction.
Setting up our CRM system is simple and user-friendly. We provide support to ensure seamless integration with your preferred tools and existing systems so gym managers and personal trainers can quickly start managing leads, automating follow-ups, and tracking member activity.
We want to make the transition as smooth as possible. The platform is built for seamless adoption, so you can minimize disruptions while transitioning to the new system. If you run into any trouble, we offer onboarding support to help you get started.
Absolutely! We’re here to help you ensure your data imports without a hitch. Our team can assist with data migration and integration to ensure everything from member information to payment details transfers smoothly.
We’ve designed ClubOS to be easy to use and back that up with hands-on support and training resources. Our goal is to make the learning curve as short as possible so your team can get up and running quickly. With an intuitive interface and step-by-step guidance, we’re confident you’ll feel right at home in no time.
